We at Noelle Day Spa are taking the health of our staff and guests very seriously. Please be aware of these new procedures to help keep everyone safe!! Our entire staff has taken and been certified in Barbicide Disinfecting to ensure the safety of our guests.


General Protocols

• Limit people of 10 people in the salon at any time
• No Spa services will be performed until we enter Phase 2 of the Governors orders
  • ​this includes: nails, facials, waxing, massage, lash extensions
• Please always maintain social distancing
• All employees and guests must always wear face coverings
• Employees will wash their hands or use hand sanitizer in between clients or if they contact any surface.
• All PPE (personal protective equipment) such as gloves, gowns, drapes, linens, and eye coverings will be changed between each client
• We will clean and wipe all door handles and other surfaces that are regularly touched by clients and staff with disinfectant wipes.
• We will be leaving all lights on while open to avoid contact with switches
• We will leave all doors that can be left open, open to avoid contact
• No testers of any kind
• All water bottles will be supplied to guests; no glassware
• No coffee will be served
• We will maintain a log of workers and customers to support contact tracing (name, date, time, contact information) if needed
• In the event of a positive case, shut down site for a deep cleaning and disinfecting of the workplace in accordance with current CDC guidance

Front Desk Protocols 

• Please reschedule if you answer yes to the following questions:
  • Have you come in contact with anyone diagnosed with COVID?
  • Have you lived in or visited a place where COVID is spreading?
  • Is your temperature 100.0 F or higher?
  • Do you have any of the following symptoms?
    • Cough
    • Shortness of breath or difficulty breathing
    • Fever
    • Chills
    • Muscle pain
    • Sore throat
    • New loss of taste or smell
• We are replacing reminder cards with text message / email
• Tips
  • We encourage our guest to "Venmo" tips to service providers
  • Cash tips will still be accepted but please no sealing the envelopes
• ATM - we will have disinfectant wipes available to be wiped down before and after every use
• Pin pad-we will have disinfectant wipes available to be wiped down after every use
• You will be asked to wash your hands upon entering the salon
• Please wait in car until appointment, we will text you when its time to come in
• We will not serve food of any kind
• Please only arrive at the salon with people who have appointments, guests will be asked to wait in their cars
• Appointment times will be extended to allow for disinfection between clients
• No walk ins at this time
• All NDS packages will be honored all day Monday - Friday

Please do not hesitate if you have any questions about the above. I am always happy to answer any questions. If you or someone you know is immune compromised or high risk, please please please let us know and we will do our best to accommodate you with fewer people in the salon and added precautions!!

Much Love
Noelle

Upcoming Modified Salon Hours​​​​​​​​​:​​​

• Christmas Eve: December 24th, 2020 Special Hours  7:00 am - 2:00 pm
• Christmas Day: December 25th, 2020 - CLOSED
• New Years Eve: December 31st, 2020 Special Hours 7:00 am - 4:00 pm
• New Years Day: January 1st, 2021 - CLOSED 

​421 East Central Street
Franklin, MA 02038
508.528.6709