Noelle Day Spa & Salon

Last Updated: October 29, 2026

Welcome to Noelle Day Spa & Salon. By using our website, scheduling an appointment, or purchasing services or products, you acknowledge the terms and conditions applicable to your transaction.

Please review the following information carefully.

1. Website Use

This website provides information about Noelle Day Spa & Salon, including available services, pricing, appointments, memberships, prepaid packages, retail products, and special promotions.

Website information is provided for general informational purposes and may be updated periodically.

Visitors agree not to misuse the website, interfere with its operation, or engage in fraudulent activity.

2. Appointment Booking

Appointments may be requested or scheduled through our online booking platform, by telephone, or in person.

Appointments are subject to provider availability and confirmation.

We reserve the right to modify or cancel appointments when necessary due to staffing, scheduling, safety, or unforeseen circumstances.

3. Pricing & Payment

Service prices are subject to change.

Additional charges may apply based on service requirements, product usage, or requested enhancements. Any additional charges will be communicated before the additional service is performed.

Payment is due at the time of service unless the service has been prepaid or other arrangements have been expressly agreed upon.

4. Cancellation & No-Show Terms

A minimum of 24 hours' notice is requested for cancellations and appointment changes.

Subject to the cancellation terms disclosed when booking:

• Cancellations made with less than 24 hours' notice may incur a fee equal to 50% of the scheduled service price.

• Missed appointments without notice may incur a fee equal to 100% of the scheduled service price.

• Applicable prepaid series appointments may result in a session deduction instead of a monetary fee.

Any applicable fees or deductions will be disclosed before the reservation is finalized.

5. Payment Methods & Card Authorization

We may request a valid payment method to secure appointments or process purchases.

When a guest expressly authorizes a payment method for cancellation or no-show fees, applicable charges may be processed in accordance with the disclosed authorization and cancellation policy.

Payment information is handled through our designated payment-processing systems and is subject to their applicable security and privacy practices.

6. Memberships & Prepaid Services

Memberships, prepaid packages, and service series may be offered at promotional or preferred pricing.

Each program is subject to its specific written terms, including the number of included services, payment schedule, renewal arrangements, cancellation procedures, and treatment of unused balances.

Purchasing a prepaid series does not automatically authorize recurring billing unless the guest separately agrees to a recurring payment arrangement.

Where recurring billing is offered, all material billing and cancellation terms will be disclosed and consent obtained before enrollment.

7. Gift Cards

Gift cards are redeemable toward eligible purchases and are subject to applicable Massachusetts laws.

Gift card balances, expiration information, and legally required redemption rights will be honored in accordance with applicable law.

8. Returns, Refunds & Service Concerns

Retail product returns are governed by our published Salon & Spa Policies and applicable consumer protection laws.

Guests with concerns about services are encouraged to contact our front desk promptly.

Service resolutions are reviewed individually. Nothing in these Terms & Conditions limits consumer rights provided by applicable law.

9. Service Suitability & Guest Information

Guests are responsible for providing accurate information relevant to the safe and appropriate performance of their requested services.

Certain treatments may not be appropriate for every guest. Our professionals may recommend alternative services or decline to perform a treatment when necessary for safety.

No particular cosmetic result can be guaranteed.

10. Website Content & Intellectual Property

Unless otherwise indicated, the website's original written content, branding, graphics, and other proprietary materials belong to Noelle Day Spa & Salon or their respective owners.

Unauthorized commercial reproduction or distribution of protected materials is prohibited.

11. Third-Party Services

Our website may include links or integrations with third-party booking, payment, or other service providers.

Use of these platforms may be subject to their separate terms and privacy policies.

12. Privacy

Information collected through our website and booking systems is handled according to our Privacy Policy and applicable law.

Please review our Privacy Policy for information about personal data, communication preferences, and relevant third-party providers.

13. Changes to These Terms

We may update these Terms & Conditions periodically.

Updated terms will be posted on our website with a revised effective date. Changes will apply prospectively and will not retroactively alter completed purchases or existing agreements without an appropriate legal basis.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Noelle Day Spa & Salon

Franklin, Massachusetts

Phone: (508) 528-6709

Website: www.noelledayspa.com